First you want to assign an administrator or two to public folders. Now that you have created a mailbox to hold your public folders, head back to the “public folders” tab. This will contain all of your public folders, so I just named it something like “companyname Public Folders”. Give it the name that you would like and hit “save”. So click over to this screen using the “public folder mailboxes” tab at the top of the screen and then click the + button to create a new one. Before you create any regular public folders, you are going to have to create a public folder mailbox. Here you have two screens to choose from – “public folders” and “public folder mailboxes”. On the left hand column, click “public folders” which will be located near the bottom of the list. This will take you to the Exchange Admin Center. On the top right portion of the screen, drop down the “admin” tab and click “Exchange”. So go to and sign in as your organization’s administrator. To configure public folders, you will have to start in the ECP console of the Office 365 web administration portal. Once configured, they show up automatically in all versions of outlook at are compatible with Office 365 (which means 2007, 2010, and 2013). Public folders are a way to allow all exchange users in the company to share and view items. On the newest version of Office 365 public folders make a prominent appearance on the Exchange administrator ECP page. Public folders were a prime function of Exchange 2003, but were slowly deemphasized over the years.
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